Operational Services
Structured Infrastructure for After-Sales, Refurbishment, and Fulfillment
01
After-Sales & RMA Operations
Execution-driven management of intake processing, warranty validation, reverse logistics coordination, and structured replacement workflows with full reporting visibility.
02
Refurbishment & Quality Control
Controlled grading, functional testing, repair routing, and quality verification processes designed to restore and redeploy returned inventory within structured operational standards.
03
Multi-Channel Fulfillment
Inventory control, order processing, and dispatch execution across DTC and marketplace channels with disciplined workflow management and SLA oversight.
Execution Model
A defined process structure ensuring
operational control and workflow visibility.
01
INTAKE & ASSESSMENT
02
VALIDATION & ROUTING
03
PROCESSING & FULFILLMENT
04
QUALITY CONTROL
05
REPORTING & VISIBILITY